RPA Management Support
Second-line support for resolving RPA incidents through our service desk.
Many organizations struggle with the management of software robots. The success of a relatively simple pilot can create a false sense of ease. It sometimes seems straightforward: we “just” build a robot script and see that the robot does what it’s supposed to do. Done, right? The robot never gets sick and doesn’t go on vacation. But… the robot sometimes proves to be vulnerable to unexpected situations or changes in applications.
What do you do when the software robot suddenly stops working? And the employee who used to do the work no longer has time? What if the RPA Developer who developed the robot script is no longer available?
We have helped dozens of organizations establish a robust RPA management chain. This second-line support ensures guaranteed availability of your entire virtual workforce daily between 08:00 and 18:00.