In 2021, there were over 500,000 students enrolled in vocational education (mbo), and more than 800,000 students at universities and colleges in the Netherlands. Organizing education for such a large number of students is a massive task, both in the primary processes and the supporting services. Efficient operations and the use of new technology are crucial within these services to work in a data-driven manner and automate as many repetitive manual tasks as possible, especially in times of staffing shortages. This is where Robotic Process Automation (RPA) comes into play.
Benefits of RPA in educational institutions
The automation of repetitive tasks with RPA naturally results in time savings. However, equally interesting are the qualitative benefits, especially within educational institutions where changing laws and regulations, as well as the flexibilization of education, demand adaptability. Automating administrative processes with RPA leads to:
Reducing workload during peak periods
Compliance with new legislation
Ensuring continuity in execution
Performing additional data checks
Shorter response time
Increased employee satisfaction
Software robot vs. administrative employee
What is RPA? RPA stands for Robotic Process Automation, a technology that simulates keyboard and mouse actions to automate repetitive, manual, and often administrative tasks. This is done through a software robot, also known as a digital employee.
- Directly deployable
- Operational 168 hours per week
- 100% productive
- Cost approximately €3 per hour
- Error-free
- Always available
- Recruitment & onboarding required
- Operational 40 hours per week
- 80% productive
- Cost approximately €40 per hour
- Prone to errors
- Subject to leave and sick days
Which processes can you automate with RPA?
The most suitable processes are repetitive, manual, and involve a high volume of transactions. Often, multiple applications are used to perform one process. This is where RPA excels.
Within educational institutions, our software robots take care of the following tasks:
✅ Processing digital registrations
✅ Archiving study agreements
✅ Sending absentee notifications to DUO
✅ Verifying proof of paid tuition fees
✅ Entering curriculum
✅ Linking students to groups
These educational institutions preceded you…
We can provide you with detailed information about who we are, how we operate, and the possibilities of RPA and AI. Contact us to learn more about these projects.
Case Study: Processing Digital Enrollments
Meet Robbie the Robot, the digital employee at ROC Amsterdam, responsible for validating over 32,000 digital student enrollments annually. This prevents duplicate registrations in the system, ensures swift processing times, and reduces workload around enrollment deadlines.
Check out the video!
Case Study Student sign-up
RoboWin is the digital employee of Windesheim Zwolle. Students sign up for new courses every period through a web application (sign-up 2.0). RoboWin takes care of the processing in Educator.
Check out the video!
Case Studies in educational institutions
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Want to know more about the use of Software Robots in your department?
We have assisted multiple educational institutions in deploying software robots (RPA) to automate repetitive manual processes. Curious about which processes we can automate in your department? Contact Ebert Knol.