The student administration department plays a crucial role within educational institutions. It handles the enrollment and deregistration of students, the registration of exams, and the financial processing of tuition fees. Due to a shortage of staff, changing laws and regulations, and peak periods around enrollment deadlines, employees often experience high work pressure. This can not only lead to delays in processing applications or errors in student management but also to stress, burnouts, and sometimes prolonged absenteeism. The solution? The use of new technologies such as RPA to reduce administrative workload.
Benefits of RPA within the Student Administration Department
Automating repetitive tasks with RPA not only leads to time savings but also brings about qualitative benefits. Particularly within a student affairs department, where enrollment deadlines contribute to increasing work pressure during peak periods, software robots are highly welcomed.
Automating administrative tasks with RPA results in:
Reducing workload during peak periods
Adapting to changing laws and regulations
Ensuring continuity during absenteeism or illness
Performing additional data checks
Shorter response times
More efficient ways of working
Software robot vs. administrative employee
What is RPA? RPA stands for Robotic Process Automation, a technology that simulates keyboard and mouse actions to automate repetitive, manual, and often administrative tasks. This is done through a software robot, also known as a digital worker.
- Directly deployable
- Operational 168 hours per week
- 100% productive
- Cost approximately €3 per hour
- Error-free
- Always available
- Recruitment & onboarding required
- Operational 40 hours per week
- 80% productive
- Cost approximately €40 per hour
- Prone to errors
- Subject to leave and sick days
Which processes can be automated with RPA?
The tasks most suitable for automation with RPA are repetitive, manual, and involve a high volume of transactions. Often, executing a process requires the use of multiple applications. It is in these situations that RPA is most effective.
Within the Student Administration Department, the following tasks are taken over by our software robots:
✅ Processing student enrollments
✅ Linking students to groups
✅ Printing diplomas and test results
✅ Creating new groups and course codes
✅ Exporting and verifying test results from TOA
✅ Transferring intake appointments
✅ Validating study agreements for removal obligation
✅ Reporting absence notifications to DUO
✅ Entering curriculum (including elective courses)
These organizations have preceded you…
We can truly tell you everything about who we are, how we operate, and what is possible with RPA and AI. Contact us to learn more about these projects.
Case study: Processing digital registrations
Robbie the Robot is the digital employee of the ROC van Amsterdam and checks more than 32,000 digital student registrations annually. This prevents duplicate registrations in the system, ensures a fast processing time, and reduces workload around the registration deadline.
Check out the video!
Case study: Enrolling students
RoboWin is the digital employee of Windesheim Zwolle. Students enroll in new courses every period through a web application (enrollment 2.0). RoboWin takes care of the processing in Educator.
Check out the video!
Case studies in education
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Implementing Software Robots in your Student Administration Department?
We have successfully assisted several educational institutions in implementing software robots (RPA) to automate repetitive, manual processes. Wondering what processes we can automate in your department? Then don’t hesitate to contact Ebert Knol.